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products:ict:servers:server_support [2024/01/14 18:53] – [Configuration of Linux in a Multi-Boot environment] wikiadminproducts:ict:servers:server_support [2024/01/14 18:55] (current) wikiadmin
Line 7: Line 7:
  
  
-    Installation of any ATRC Supported distribution+Installation of any ATRC Supported distribution
  
-    Compatibility with client hardware.+Compatibility with client hardware.
  
  
Line 16: Line 16:
  
  
-    Recommendations for replacing hardware to meet compatibility requirements.+Recommendations for replacing hardware to meet compatibility requirements.
  
-    Supply of compatible hardware based on customer's requirements.+Supply of compatible hardware based on customer's requirements.
  
-    Buying from ATRC is an option. Not a support requirement.+Buying from ATRC is an option. Not a support requirement.
  
-    Configuration of all compatible drivers.+Configuration of all compatible drivers.
  
-    Installation of all packages which are in the distribution.+Installation of all packages which are in the distribution.
  
-    Support for softwares not included in the distribution is charged separately.+Support for softwares not included in the distribution is charged separately.
  
  
Line 32: Line 32:
  
  
-    Recommending a partition configuration based on usage Configuring hard drive partition tables+Recommending a partition configuration based on usage Configuring hard drive partition tables
  
-    Creation of file systems and formatting+Creation of file systems and formatting
  
  
Line 62: Line 62:
  
  
-    Configuring a local printer+Configuring a local printer
  
-    Configuring a Windows Printer+Configuring a Windows Printer
  
-    Configuring a remote unix printer+Configuring a remote unix printer
  
-    Changing print options+Changing print options
  
-    Troubleshooting Printer problems+Troubleshooting Printer problems
  
-    Making a local printer accessible on a network+Making a local printer accessible on a network
  
-    Printing to a network printer+Printing to a network printer
  
 ===== ATRC Technical Support ===== ===== ATRC Technical Support =====
  
 +Backing up client configurations to ATRC
  
-    Backing up client configurations to ATRC +Proving updates for installed softwares
- +
-    Proving updates for installed softwares+
  
 ===== Xwindows Configuration ===== ===== Xwindows Configuration =====
  
 +Local X windows configuration
  
-    Local X windows configuration+Gnome and KDE window managers are supported.
  
-    Gnome and KDE window managers are supported. +Customization of menus and support for other window managers is charged separately.
- +
-    Customization of menus and support for other window managers is charged separately.+
  
  
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 ===== For all Open Source softwares installed by ATRC ===== ===== For all Open Source softwares installed by ATRC =====
  
 +Initial assessment of the nature of a problem that may be a defect or bug
  
 +Replicating problems which may be a defect or bug
  
-    Initial assessment of the nature of a problem that may be a defect or bug +Informing open source developers of discovered problems.
- +
-    Replicating problems which may be a defect or bug +
- +
-    Informing open source developers of discovered problems.+
  
-    Assistance with working around discovered bugs until a fix is available+Assistance with working around discovered bugs until a fix is available
  
-    Installing the fixes as soon they become available.+Installing the fixes as soon they become available.
  
 ===== Bash Scripting ===== ===== Bash Scripting =====
  
  
-    Advice on the creation and applicability of a bash script for a specific system administration issue+Advice on the creation and applicability of a bash script for a specific system administration issue
  
-    Assistance with designing a bash script with the intent of automating an administration process.+Assistance with designing a bash script with the intent of automating an administration process.
  
-    Assistance with troubleshooting a bash script in order to correct a specific defect+Assistance with troubleshooting a bash script in order to correct a specific defect
  
-    Assistance with the customization of the system initialization scripts to modify startup sequence order, add/remove services, or enable custom settings at boot time Troubleshooting of specific customized system initialization issues+Assistance with the customization of the system initialization scripts to modify startup sequence order, add/remove services, or enable custom settings at boot time Troubleshooting of specific customized system initialization issues
  
-    This support is designed to assist a system administrator with designing and writing a Bash script.+This support is designed to assist a system administrator with designing and writing a Bash script.
  
-    The Bash script needs to be written by the System Administrator.+The Bash script needs to be written by the System Administrator.
  
-    Development of customized Bash scripts is charged separately.+Development of customized Bash scripts is charged separately.
  
 ===== FTP Server ===== ===== FTP Server =====
  
  
-    Setting up an FTP server+Setting up an FTP server
  
-    Configuring the security policy for a ftp server+Configuring the security policy for a ftp server
  
-    Setting up FTP user access +Setting up FTP user access 
          
          
          
products/ict/servers/server_support.1705240407.txt.gz · Last modified: 2024/01/14 18:53 by wikiadmin