products:ict:servers:server_support
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
products:ict:servers:server_support [2024/01/14 18:53] – [Configuration of Linux in a Multi-Boot environment] wikiadmin | products:ict:servers:server_support [2024/01/14 18:55] (current) – wikiadmin | ||
---|---|---|---|
Line 7: | Line 7: | ||
- | | + | Installation of any ATRC Supported distribution |
- | | + | Compatibility with client hardware. |
Line 16: | Line 16: | ||
- | | + | Recommendations for replacing hardware to meet compatibility requirements. |
- | | + | Supply of compatible hardware based on customer' |
- | | + | Buying from ATRC is an option. Not a support requirement. |
- | | + | Configuration of all compatible drivers. |
- | | + | Installation of all packages which are in the distribution. |
- | | + | Support for softwares not included in the distribution is charged separately. |
Line 32: | Line 32: | ||
- | | + | Recommending a partition configuration based on usage Configuring hard drive partition tables |
- | | + | Creation of file systems and formatting |
Line 62: | Line 62: | ||
- | | + | Configuring a local printer |
- | | + | Configuring a Windows Printer |
- | | + | Configuring a remote unix printer |
- | | + | Changing print options |
- | | + | Troubleshooting Printer problems |
- | | + | Making a local printer accessible on a network |
- | | + | Printing to a network printer |
===== ATRC Technical Support ===== | ===== ATRC Technical Support ===== | ||
+ | Backing up client configurations to ATRC | ||
- | Backing up client configurations to ATRC | + | Proving updates for installed softwares |
- | + | ||
- | | + | |
===== Xwindows Configuration ===== | ===== Xwindows Configuration ===== | ||
+ | Local X windows configuration | ||
- | Local X windows configuration | + | Gnome and KDE window managers are supported. |
- | Gnome and KDE window managers are supported. | + | Customization of menus and support for other window managers is charged separately. |
- | + | ||
- | | + | |
Line 98: | Line 96: | ||
===== For all Open Source softwares installed by ATRC ===== | ===== For all Open Source softwares installed by ATRC ===== | ||
+ | Initial assessment of the nature of a problem that may be a defect or bug | ||
+ | Replicating problems which may be a defect or bug | ||
- | Initial assessment of the nature of a problem that may be a defect or bug | + | Informing open source developers of discovered problems. |
- | + | ||
- | Replicating problems which may be a defect or bug | + | |
- | + | ||
- | | + | |
- | | + | Assistance with working around discovered bugs until a fix is available |
- | | + | Installing the fixes as soon they become available. |
===== Bash Scripting ===== | ===== Bash Scripting ===== | ||
- | | + | Advice on the creation and applicability of a bash script for a specific system administration issue |
- | | + | Assistance with designing a bash script with the intent of automating an administration process. |
- | | + | Assistance with troubleshooting a bash script in order to correct a specific defect |
- | | + | Assistance with the customization of the system initialization scripts to modify startup sequence order, add/remove services, or enable custom settings at boot time Troubleshooting of specific customized system initialization issues |
- | | + | This support is designed to assist a system administrator with designing and writing a Bash script. |
- | | + | The Bash script needs to be written by the System Administrator. |
- | | + | Development of customized Bash scripts is charged separately. |
===== FTP Server ===== | ===== FTP Server ===== | ||
- | | + | Setting up an FTP server |
- | | + | Configuring the security policy for a ftp server |
- | | + | Setting up FTP user access |
| | ||
| | ||
| |
products/ict/servers/server_support.1705240407.txt.gz · Last modified: 2024/01/14 18:53 by wikiadmin