ATRC Products and Services

Information and Communications Technology (ICT)

ICT Products

Customer Relationship Management (CRM)s

Enterprise Resource Planning (ERP)

ATRC ERP

ICT Support

Support for PC Linux operating system.

The Help Desk^TM Support services.

When your work is mission critical. You need a support company which can provide timely and effective support.

Support methods

• On site

• Remote

• Fly and Fix

Service quality guaranteed via service level agreements or performance guarantees.

• 4hours

• Next Business Day

• Best Effort

Servers by BIG Iron^TM

Zovell Zenworks support

Networking : Cisco CCNA, CCNP, CCIE and beyond level support and training.

Juniper, Lucent, 3Com, Avaya.

Oracle : OCP DBA Support.

Security : CISSP level training and support.

Management : CISA, ITIL, ITSM, COSO, CoBIT training and consultancy.

Hardware : IBM, HP, Dell Blade and Rack servers, Desktops and Laptops. Third party support and repair services.

Enterprise Architecture.

ATRC's enterprise architecture services are one of the first steps in the development of a better IS/IT system for our clients. In it we do detailed research and think of which best practices would be applicable to the particular client's strategic short, medium and long term plans.

Enterprise architecture services are designed to come up with a plan which integrates the business goals, visions, strategies, governance, operations, organizational structure, processes, knowledge, information systems, and infrastructure.

Virtualization

• Xen by Citrix

• VmWare

• Virtual Box by Sun

• Hyper V

Support for groupwares for collaboration

• Kolab

• Zimbra

• Kerio

• Exchange server

• AT Mail

• Squirrel Mail

• Postfix

• Qmail

• IBM Lotus Domino

• IMail by IP Switch

• Sendmail

• UW IMAP

• Cyrus IMAP

• PHP Groupware

Opensource and Linux

Linux Distributions

Support for Linux Distributions

• Ubuntu

• Fedora

• Mint

• openSUSE

• Mandriva

• Debian

• PCLinuxOS

• CentOS

• Slackware

• MEPIS

• FreeBSD

• Kubuntu

• Vector

• Damn Small

• PC-BSD

• Gentoo

• Knoppix

• gOS

• Ubuntu Studio

• Xubuntu

• Red Hat

• OpenSolaris

• Slax

• BackTrack

• Mythbuntu

• Xandros

• OpenBSD

• Yellow Dog

• Novell SLE

• NetBSD

• FreeNAS

• Linux XP

• IPCop

• Solaris

• Freespire

• SME Server

ATRC Complete computer maintenance services

Onsite and offsite.

We provide following services:

Computer Hardware services

• Dust cleaning

• Inventory of all parts

• Diagnosis of faulty parts.

• Diagnosis of intermittently malfunctioning parts.

• Replacement of faulty parts.

• Repairing of some parts.

• Trade in facility of old or faulty parts for new replacement parts.

• Guaranteed repairs.

• Guaranteed new and replacement parts.

• System up gradation.

• System modification

• New systems

• Branded and unbranded systems.

• Systems with and without warranty.

• Networking & Cabling

System operation services

• Virus detection and removal

• Spyware detection and removal

• Antivirus monitoring

• Malware detection and removal

• Rootkits detection and removal

• Design of security policy

• Design of acceptable use policy

• Training for best practices

• Data backup of critical and other data.

• Restoration of data back into operational software

• Intellectual property compliance.

• Logical Bad Sectors Removal from Hard Disks

• Defragmentation of harddisk(s)

• Software Installations

• Data Recovery for disaster recovery

OpenOffice

Software

http://atrc.net.pk/products/software/index.html