Technical Support Services Agreement
This Technical Support Services Agreement (the “Agreement”) is entered into on [Date], by and between:
Service Provider:
[Your Company Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
Client:
[Client's Company Name]
[Client's Address]
[City, State, Zip Code]
[Client's Email Address]
[Client's Phone Number]
1. Scope of Services:
The Service Provider agrees to provide technical support services to the Client as described in Exhibit A (attached hereto and incorporated by reference).
2. Term:
This Agreement shall commence on [Start Date] and continue until [End Date], unless terminated earlier in accordance with the provisions of this Agreement.
3. Service Levels:
The Service Provider agrees to maintain service levels as specified in Exhibit B (attached hereto and incorporated by reference).
4. Service Fees:
In consideration for the technical support services provided, the Client agrees to pay the Service Provider the fees outlined in Exhibit C (attached hereto and incorporated by reference).
5. Payment Terms:
Payment shall be made [monthly/quarterly/annually] within [Number] days of receipt of an invoice.
6. Confidentiality:
Both parties agree to keep confidential any proprietary or confidential information obtained during the provision of services.
7. Termination:
Either party may terminate this Agreement upon written notice if the other party breaches any material term of this Agreement.
8. Governing Law:
This Agreement shall be governed by and construed in accordance with the laws of [State/Country].
9. Miscellaneous:
Amendments: Any amendments to this Agreement must be in writing and signed by both parties.
Force Majeure: Neither party shall be liable for any delay or failure in performance due to events beyond its control.
Entire Agreement: This Agreement contains the entire understanding between the parties and supersedes all prior agreements.
IN WITNESS WHEREOF, the parties hereto have executed this Technical Support Services Agreement as of the Effective Date.
Service Provider:
[Signature] [Date]
[Your Name]
[Your Title]
[Your Company]
Client:
[Signature] [Date]
[Client's Name]
[Client's Title]
[Client's Company]