marketing:feedback:feedback_form_for_ict_services
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Table of Contents
Managed ICT Services Feedback Form
We value your feedback to improve our services. Please take a few minutes to fill out this form.
1. Overall Satisfaction
How satisfied are you with our managed ICT services?
- Very Satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very Dissatisfied
2. Service Areas Used
Which services have you used? (Please check all that apply)
- [ ] IT Infrastructure Management
- [ ] Network Management & Security
- [ ] Cloud Services & Virtualization
- [ ] Data Backup & Recovery Solutions
- [ ] IT Helpdesk Support
- [ ] Managed Print Solutions
- [ ] System Audits & IT Consulting
- [ ] Custom Software & Application Support
3. Service Quality
How would you rate the quality of the services provided?
- Excellent
- Good
- Fair
- Poor
4. Response Time
How satisfied are you with our response time to your queries or issues?
- Very Satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very Dissatisfied
5. Communication & Support
How do you rate the communication and support provided by our team?
- Excellent
- Good
- Fair
- Poor
6. Problem Resolution
How effective was our team in resolving your technical issues?
- Very Effective
- Effective
- Neutral
- Ineffective
- Very Ineffective
7. Recommendations
Would you recommend our managed ICT services to others?
- Yes
- No
- Maybe
8. Additional Comments
Please provide any additional comments or suggestions to help us improve our services:
[Your Comments Here]
marketing/feedback/feedback_form_for_ict_services.1725700918.txt.gz · Last modified: 2024/09/07 14:21 by wikiadmin