marketing:feedback:feedback_form_for_ict_services
Table of Contents
Managed ICT Services Feedback Form
We value your feedback to improve our services. Please take a few minutes to fill out this form.
1. Overall Satisfaction
How satisfied are you with our managed ICT services?
- Very Satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very Dissatisfied
2. Service Areas Used
Which services have you used? (Please check all that apply)
- ☐ IT Infrastructure Management
- ☐ Network Management & Security
- ☐ Cloud Services & Virtualization
- ☐ Data Backup & Recovery Solutions
- ☐ IT Helpdesk Support
- ☐ Managed Print Solutions
- ☐ System Audits & IT Consulting
- ☐ Custom Software & Application Support
3. Service Quality
How would you rate the quality of the services provided?
- Excellent
- Good
- Fair
- Poor
4. Response Time
How satisfied are you with our response time to your queries or issues?
- Very Satisfied
- Satisfied
- Neutral
- Dissatisfied
- Very Dissatisfied
5. Communication & Support
How do you rate the communication and support provided by our team?
- Excellent
- Good
- Fair
- Poor
6. Problem Resolution
How effective was our team in resolving your technical issues?
- Very Effective
- Effective
- Neutral
- Ineffective
- Very Ineffective
7. Recommendations
Would you recommend our managed ICT services to others?
- Yes
- No
- Maybe
8. Additional Comments
marketing/feedback/feedback_form_for_ict_services.txt · Last modified: 2024/09/07 14:33 by wikiadmin