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marketing:feedback:feedback_form_for_ict_services

Managed ICT Services Feedback Form

We value your feedback to improve our services. Please take a few minutes to fill out this form.

1. Overall Satisfaction

How satisfied are you with our managed ICT services?

  • Very Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Very Dissatisfied

2. Service Areas Used

Which services have you used? (Please check all that apply)

  1. ☐ IT Infrastructure Management
  2. ☐ Network Management & Security
  3. ☐ Cloud Services & Virtualization
  4. ☐ Data Backup & Recovery Solutions
  5. ☐ IT Helpdesk Support
  6. ☐ Managed Print Solutions
  7. ☐ System Audits & IT Consulting
  8. ☐ Custom Software & Application Support

3. Service Quality

How would you rate the quality of the services provided?

  • Excellent
  • Good
  • Fair
  • Poor

4. Response Time

How satisfied are you with our response time to your queries or issues?

  • Very Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Very Dissatisfied

5. Communication & Support

How do you rate the communication and support provided by our team?

  • Excellent
  • Good
  • Fair
  • Poor

6. Problem Resolution

How effective was our team in resolving your technical issues?

  • Very Effective
  • Effective
  • Neutral
  • Ineffective
  • Very Ineffective

7. Recommendations

Would you recommend our managed ICT services to others?

  • Yes
  • No
  • Maybe

8. Additional Comments

Please provide any additional comments or suggestions to help us improve our services:

[Your Comments Here]


Please fill and send to feedback@atrc.net.pk

This form in PDF and ODT formats. PDF ODT

marketing/feedback/feedback_form_for_ict_services.txt · Last modified: 2024/09/07 14:33 by wikiadmin