1. Leadership and Management Fundamentals:
- Introduction to Management
Management Definitions
Roles and Responsibilities of Managers
Historical Evolution of Management
- Leadership Styles
Autocratic, Democratic, Laissez-Faire
Transformational Leadership
Situational Leadership
- Management Ethics
Ethical Decision-Making
Ethical Leadership
Corporate Social Responsibility (CSR)
2. Effective Communication and Interpersonal Skills:
- Communication Skills
Verbal and Non-verbal Communication
Active Listening
Feedback and Feedforward
- Conflict Resolution
Identifying Conflict
Conflict Resolution Styles
Negotiation Skills
- Team Building and Collaboration
Building High-Performing Teams
Team Dynamics
Managing Virtual Teams
3. Time Management and Productivity:
- Time Management Techniques
Prioritization
Setting SMART Goals
Task Delegation
- Productivity Tools and Strategies
Time Tracking
Task Automation
Reducing Procrastination
- Stress Management
Identifying Stressors
Coping Strategies
Work-Life Balance
4. Decision-Making and Problem-Solving:
- Decision-Making Models
Rational Decision-Making
Intuitive Decision-Making
Group Decision-Making
- Problem-Solving Steps
Problem Identification
Generating Solutions
Implementation and Evaluation
- Critical Thinking
Analytical Thinking
Creative Thinking
Decision Analysis
5. Strategic Planning and Execution:
- Strategic Management
Strategy Formulation
SWOT Analysis
Competitive Advantage
- Strategy Implementation
Action Plans
Resource Allocation
Performance Metrics
- Change Management
Managing Resistance to Change
Leading Change Initiatives
Change Communication
6. Project Management:
- Project Initiation
Project Charter
Stakeholder Identification
Project Scope Definition
- Project Planning
Work Breakdown Structure (WBS)
Gantt Charts
Resource Allocation
- Project Execution and Monitoring
Project Team Management
Risk Management
Performance Tracking
7. Financial Management for Non-Financial Managers:
- Financial Statements
Income Statement
Balance Sheet
Cash Flow Statement
- Budgeting and Cost Control
Budget Development
Variance Analysis
Cost Reduction Strategies
- Financial Decision-Making
Capital Budgeting
Return on Investment (ROI)
Financial Ratios
8. Human Resource Management:
- Recruitment and Selection
Job Analysis
Candidate Sourcing
Interviewing Techniques
- Employee Development
Training and Development
Performance Appraisals
Succession Planning
- Employee Relations
Conflict Resolution
Employee Engagement
Multicultural relationships
9. Organizational Development and Change:
- Organizational Culture
Defining Organizational Culture
Shaping and Changing Culture
Cultural Assessment
- Organizational Structure
Types of Organizational Structures
Designing Effective Structures
Matrix Organizations
- Change Management
Kotter's Eight-Step Model
Lewin's Change Management Model
Managing Resistance to Change
10. Business Ethics and Corporate Governance:
- Business Ethics Principles
Ethical Decision-Making
Corporate Codes of Ethics
Whistleblowing Policies
- Corporate Governance
Board of Directors
Shareholder Rights
Executive Compensation
11. Performance Management and Feedback:
- Performance Appraisal
Setting Performance Goals
Performance Metrics
Providing Feedback
- Employee Development
Coaching and Mentoring
Career Development Plans
Employee Recognition
Leadership training
Effective team communication training
Project management training
The power of negotiation
Conflict resolution
Time management training
Closing the sale
Emotional intelligence training
Unconscious bias training
Compliance training
Decision-making training
Remote work training
Presentation training
Stress management
Intercultural communication training
Sales Management Training (Part of RevOps)
http://atrc.net.pk/products/ict/learning_management_system/moodle/ttc%20moodle%20training%202%20dec%202020-2.pdf
Moodle Training (PDF)
Moodle Training (ODT)
Sales Management Training
Revenue Operations (RevOps)
by Revenue Operations Institute (ROI) TM
Time Management
Final Project Course