Managed ICT Services Feedback Form

We value your feedback to improve our services. Please take a few minutes to fill out this form.

How satisfied are you with our managed ICT services?

• Very Satisfied
• Satisfied
• Neutral
• Dissatisfied
• Very Dissatisfied

Which services have you used? (Please check all that apply)

1. ☐ IT Infrastructure Management
2. ☐ Network Management & Security
3. ☐ Cloud Services & Virtualization
4. ☐ Data Backup & Recovery Solutions
5. ☐ IT Helpdesk Support
6. ☐ Managed Print Solutions
7. ☐ System Audits & IT Consulting
8. ☐ Custom Software & Application Support

How would you rate the quality of the services provided?

• Excellent
• Good
• Fair
• Poor

How satisfied are you with our response time to your queries or issues?

• Very Satisfied
• Satisfied
• Neutral
• Dissatisfied
• Very Dissatisfied

How do you rate the communication and support provided by our team?

• Excellent
• Good
• Fair
• Poor

How effective was our team in resolving your technical issues?

• Very Effective
• Effective
• Neutral
• Ineffective
• Very Ineffective

Would you recommend our managed ICT services to others?

• Yes
• No
• Maybe

Please provide any additional comments or suggestions to help us improve our services:

[Your Comments Here]

Please fill and send to feedback@atrc.net.pk

This form in PDF and ODT formats. PDF ODT