| DCS “Complete” Package: | DCS “Essentials” Package: |
|---|---|
| • Managed Customer Resource Management (CRM) | • Server Management |
| • Managed Content Management System (CMS) for internal documents | • Workstation Management |
| • Database backups for specialized applications | • Backup System Management |
| • Proxy server with switching of multiple internet connections | • Network Management |
| • Vendor Management | • Software Management |
| • Professional Services | • Basic Help Desk Services |
| • Unlimited Help Desk Services | • Email domain management |
| • On-Site Services Included | • Website Management |
| • Guaranteed Response Times | • Priority Scheduling |
| • All Services from the essentials package | + Computer Sercurity Risk Management for |
| + Server Management | ++ Virus Attacks |
| + Workstation Management | ++ Cracker attacks |
| + Backup System Management | ++ Malware |
| + Network Management | ++ Internal threats |
| ◦ Software Management | ++ Software Management |
| + Basic Help Desk Services | |
| + Email domain management | |
| + Website Management | |
| + Priority Scheduling | |
| + Computer Sercurity Risk Management for | |
| ++ Virus Attacks | |
| ++ Cracker attacks | |
| ++ Malware | |
| ++ Internal threats |