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^ DCS “Complete” Package:                                           ^ DCS “Essentials” Package:                 ^
| • Managed Customer Resource Management (CRM)                      | • Server Management                       |
| • Managed Content Management System (CMS) for internal documents  | • Workstation Management                  |
| • Database backups for specialized applications                   | • Backup System Management                |
| • Proxy server with switching of multiple internet connections    | • Network Management                      |
| • Vendor Management                                               | • Software Management                     |
| • Professional Services                                           | • Basic Help Desk Services                |
| • Unlimited Help Desk Services                                    | • Email domain management                 |
| • On-Site Services Included                                       | • Website Management                      |
| • Guaranteed Response Times                                       | • Priority Scheduling                     |
| • All Services from the essentials package                        | + Computer Sercurity Risk Management for  |
| + Server Management                                               | ++ Virus Attacks                          |
| + Workstation Management                                          | ++ Cracker attacks                        |
| + Backup System Management                                        | ++ Malware                                |
| + Network Management                                              | ++ Internal threats                       |
| ◦ Software Management                                             | ++ Software Management                    |
| + Basic Help Desk Services                                        |                                           |
| + Email domain management                                         |                                           |
| + Website Management                                              |                                           |
| + Priority Scheduling                                             |                                           |
| + Computer Sercurity Risk Management for                          |                                           |
| ++ Virus Attacks                                                  |                                           |
| ++ Cracker attacks                                                |                                           |
| ++ Malware                                                        |                                           |
| ++ Internal threats                                               |                                           |