====== Information and Communications Technology (ICT) Support Services ====== [[products:exporter_related_technologies|Technology for Exporters]] {{:atrc_website:software.jpeg?400|}} ====== Software made by MuftaSoft ====== [[atrc_website:muftasoft_software|Muftasoft Software]] [[http://atrc.net.pk/products/ict/linux%20tenda%20usb%20wifi%20driver/|Linux Wifi Driver Installer by Muftasoft for Tenda USB Wifi]] [[http://atrc.net.pk/products/ict/linux%20io%20load%20stablizer/| ATRC Muftasoft Linux IO Load stablizer ]] ---- [[https://atrc.net.pk/videos/improve%20your%20business%20-%2029%20nov%202023-2.mp4|Improve your business]] [[https://atrc.net.pk/videos/atrc%20and%20kcs%20-%20how%20technology%20can%20help%20business%20-%20english%20-%2013%20jan%202024-2.mp4| How our technology can help businesses video ]] {{:products:ict:managed_services:managed_ict_services.jpeg?400|}} [[products:ict:managed_services:list_of_ict_managed_services|Managed ICT Services]] [[products:ict:support:technical_support_levels|Technical Support Levels]] ====== Data Backup and System Reliability ====== ==== Heavy Data Backup TM ==== [[business:heavy_data_backup:brochure|{{:atrc_website:atrc_backup_logo_18_may_2010-3.jpeg?300|}}]] [[business:heavy_data_backup:brochure|Heavy Data Backup]] [[business:heavy_data_backup:funding_opportunity|Funding opportunity for heavy data backup]] ==== Backup Server ==== {{ :atrc_website:automation_backup_server_benefits_22_oct_2019-1.pdf |Backup Server Benefits}} ---- ===== Servers ===== [[products:ict:server_hosting_services|Awesome Server Hosting Rates]] [[products:ict:servers:server_support|What is included in the ATRC server support]] [[products:ict:special_services_for_ict_departments|Special Services for ICT departments by ATRC]] ===== Tech Support ===== {{:atrc_website:support_logo_-_15_feb_2024-1.jpeg?400|}} [[products:ict:support:technical_support_rates|Tech Support Rates]] ==== Enterprise Software development, support and training. ==== {{ :atrc_website:automation_muftasoft_enterprise_software_benefits_25_april_2023-1.pdf |Enterprise software benefits (PDF)}} {{ :atrc_website:automation_muftasoft_enterprise_software_benefits_25_april_2023-1.odt |Enterprise software benefits (ODT)}} {{ :atrc_website:atrc_rice_processing_enterprise_systems_and_industrial_automation_project_-_some_services_which_atrc_can_contribute_directly_to_project_-_2_mar_2024-6.pdf |ATRC activities for Rice exporters and millers. PDF }} {{ :atrc_website:atrc_rice_processing_enterprise_systems_and_industrial_automation_project_-_some_services_which_atrc_can_contribute_directly_to_project_-_2_mar_2024-6.odt |ODT Format}} ==== Project Management System ==== [[products:ict:project_management:openproject|Support for Open Project. Project Management systems]] [[Introduction to openproject|https://www.openproject.org/intro/]] {{:atrc_website:orangehrm_logo.svg?400|}} **5 million + Orange HRM active users worldwide** ==== Human Resources System ==== **HRM Clients** {{:atrc_website:orange_hrm_clients_-_19_feb_2024-3.jpeg|}} [[https://www.orangehrm.com/package-comparison/|Human Resource Management system features]] [[atrc_website:enterprise_services|Enterprise software services]] [[https://opensource-demo.orangehrmlive.com/web/index.php/auth/login|HRM Demo]] ==== Collaboration and Groupware ==== {{:atrc_website:egroupware_logo_3.svg?400|}} [[atrc_website:egroupware_supported_virtual_machine|Egroupware supported Virtual Machine.]] [[https://www.egroupware.org/en/egroupware-applications|Egroupware Features]] **Egroupware Clients** {{:atrc_website:egroupware_clients_-_19_feb_2024-2.jpeg|}} ---- {{:atrc_website:phpbb.jpeg?400|PHPBB Bulletin board system}} [[https://www.phpbb.com/about/features/|phpBB Features]] **Examples of large phpBB sites with millions of posts.** {{:atrc_website:large_site_example_with_millions_of_posts.jpeg|}} {{:atrc_website:large_site_example_metal.jpeg|}} {{:atrc_website:large_site_example_openoffice.jpeg|}} ==== Enterprise Resource Planning ERP ==== {{ :atrc_website:erp_scm_services_brochure_-_17_dec_2023-3.pdf |ERP SCM Services Brochure (PDF)}} {{ :atrc_website:erp_scm_services_brochure_-_17_dec_2023-3.odt | (ODT)}} {{:atrc_website:dolibarr_logo.png?400|}} [[https://www.dolibarr.org/#features|Dolibarr Features]] [[products:ict:erp-crm-scm:erp:erp_offer_24_nov_2023|ERP Special Offer for November 2023]] [[products:ict:erp-crm-scm:dolibarr|ERP Demo and Training for Dolibarr]] [[http://atrc.net.pk/products/ict/erp_crm_scm/mx%2021.1%20with%20dolibarr%2021%20oct%202022.ova.torrent|Dolibarr ERP supported virtual machine.]] ERP Benefits in English https://youtu.be/S_-iO-sNuoo http://atrc.net.pk/videos/erp/erp%20benefits%20longer%20video%20-%20english%20-%2025%20nov%202023-1.mp4 Short URL : https://shorturl.at/cgrtS ERP Benefits in Urdu https://youtu.be/64GsXXwa_LY http://atrc.net.pk/videos/erp/Erp%20benefits%20longer%20with%20urdu%20video%2030%20mar%202022%202.mp4 Short URL : https://shorturl.at/npu57 ==== Computer Security and Reliability ==== {{:atrc_website:cyber_security_1.jpg?400|}} [[atrc_website:ict_security_services|ICT Security services]] ==== Wordpress Hosting Services ==== [[products:ict:wordpress_hosting_services|Wordpress hosting]] Starting at $2 per month ONLY. [[atrc_website:opensource_softwares_supported|Support for opensource and integration with commercial softwares]] ==== Domain Name Server Services ==== [[atrc_website:dns_services|DNS Server services]] [[:emr_electronic_medical_records|Electronic Medical Records]] {{ :atrc_website:atrc_muftasoft_ecommerce_service_rates_-_published_-_12_mar_2021-3.pdf |Ecommerce Service Rates}} Single command no parameters required scanning software for Linux by MuftaSoft Software for Linux by ATRC and MuftaSoft Kanban virtual machine [[http://atrc.net.pk/products/ict/popular_brands/muftasoft_support_services_for_popular_IT_brands_20_aug_2019-11.pdf|Support for popular brands]] [[http://atrc.net.pk/products/ict/voip_services/muftasoft%20voip%20services%2030%20nov%202018-1.html|VoIP Services]] ==== VoIP Services ==== [[atrc_website:voip_services|VOIP Services for Businesses]] ==== Customer Relationship Management (CRM) ==== {{:products:ict:erp-crm-scm:imp_crm_logo_15_june_2023-1.jpeg.jpg?300|}} [[http://atrc.net.pk/products/crm/atrc_crm.html|Customer Relationship Management (CRM)]] [[products:ict:erp-crm-scm:crm_benefits|CRM Benefits (English)]] [[products:ict:erp-crm-scm:crm_benefits_in_farsi|CRM Benefits (Farsi/Persian)]] [[products:ict:erp-crm-scm:crm_benefits_in_french|CRM Benefits (French)]] [[products:ict:erp-crm-scm:crm_benefits_in_urdu|CRM Benefits (Urdu)]] {{ :products:ict:erp-crm-scm:crm_services_brochure_-_atrc_-_global_-_22_feb_2024-2.pdf |CRM Brochure ATRC (PDF)}} {{ :products:ict:erp-crm-scm:crm_services_brochure_-_atrc_-_global_-_22_feb_2024-2.odt |CRM Brochure ATRC (ODT)}} {{:atrc_website:suitecrm_users.jpeg|}} [[https://suitecrm.com/demo/|CRM Demo]] [[https://atrc.net.pk/torrent-shares/feb_2024/crm%20virtual%20machine.torrent| CRM Virtual Machine download link]] ==== Telecoms Related Products and Services ==== [[http://atrc.net.pk/products/telecoms/KCS%20telecoms%20related%20products%20and%20services%205%20dec%202017-3.pdf| Telecoms Related Products and Services]] ATRC Internet Services are used by ISPs, Cable Networks, Gaming Zones, Cyber Cafes, Web Hosting providers and Corporate Clients based on their requirements. === Mail Servers === Webmail : Web based mail access for clients. SMTP : Sending mail for clients. POP3 : Inbox access for clients. IMAP4 : Two way mail for clients with folders. Antispamming : Marking of Junk Mail for easy filtering. Antivirus : Deletion of dangerous Mails with viruses. === DNS Servers === Authoritative Domain Lookup Reverse Domain Lookup Forwarding to other servers Query to Root servers Caching name server. Dynamic DNS servers. === Proxy Servers === High Speed Internet Access Effective Bandwidth Utilization **Access control** IP Based Mac Address Based Password Based Separate file Windows Domain Password Bandwidth Control based on IP Internet Gaming Servers ---- == Media Streaming Services == Audio Broadcasting on the Internet. Video Broadcasting on the Internet. Video Conferencing on the Internet. == Web Servers == PHP CGI Access control for documents. Hosting Services == Hosting of Managed Servers on == Dialup, ISDN, DSL, Wireless, inside ISPs, inside Data Centers. == Databases == Oracle, PostgreSQL, mySQL. Installation and support. SQL Script Development Integration with the Apache Web Server. Access control based on IP == Cybercafes == Environment Design Ergonomics : Comfortable Furniture. Acoustics : Sound Control Air conditioning and Heating. == Server Support == Incident Based Transportation, Lodging and Hourly Rates. Cities : Karachi, Dubai, Hyderabad, Lahore, Islamabad, Rawalpindi. Annual Support Standard : Next business day (NBD) response Service Level Agreement (SLA) Silver : 4 Hours response SLA Gold : 2 Hours response SLA == Hardware == Rack Mount Casings Racks and Cabinets. Routers. Switches. Remote Access Servers (Asynchronous and Modular). External Modems (Single and Multiple in Racks). [[products:ict:hardware:desktops|Desktops]] Servers [[products:ict:hardware:laptops|Laptops]] == Security == E-commerce E-banking M-Commerce Database Security Network Security IT Auditing Security Policies. Wireless LAN Security. Intrusion detection systems. (IDS) Intruder detection systems. (IerDS) SSL of services HTTPS, FTPS, SSH Virtual Private Networks (VPNs) Operating System Hardening (Linux) Commercial Software Licenses and Support Linux : Mandrake, RedHat, Suse, Slackware, any other distribution. Unix SunOS Solaris AT&T Unix BSD Adobe Adobe Photoshop Adobe Acrobat Reader Adobe Acrobat Writer IBM AIX Lotus Software Lotus software for collaboration and human productivity Rational Software Tivoli Software WebSphere Oracle Norton Symantec Norton Antivirus Symantec Internet Security Symantec Password Manager Symantec Firewall ==== Security Cameras ==== {{ :atrc_website:scrutinizer_camera_brochure_22_aug_2023-1.pdf |Security Cameras ( PDF ) }} {{ :atrc_website:scrutinizer_camera_brochure_22_aug_2023-1.odt |Security Cameras ( ODT ) }} {{:atrc_website:index.jpeg?400|}} ==== Web Development ==== {{ :atrc_website:imc_web_dev_22_aug_2023-1.pdf |Web Development ( PDF ) }} {{ :atrc_website:imc_web_dev_22_aug_2023-1.odt |Web Development ( ODT )}} ==== Digital Currencies Development ==== {{ :atrc_website:bitcoin_and_cryptocurrency_support_8_july_2016-1.pdf |Bitcoin and cryptocurrency support }} [[https://www.turnkeylinux.org/| Support for turnkey appliances]] Support levels defined for products and services [[products:ict:support:technical_support_levels|Technical Support Levels]] {{ :atrc_website:technical_support_levels_22_aug_2023-2.pdf |Technical Support Levels ( PDF ) }} {{ :atrc_website:technical_support_levels_22_aug_2023-2.odt |Technical Support Levels ( ODT ) }} ===== System Integration Services ===== [[products:ict:foss_support|Avail free support for free and opensource softwares (FOSS) from Muftasoft (TM). Special offer from us to you.]] {{ :atrc_website:chromatigration_by_atrc_-_16_april_2021-16.pdf |Lab and Factory integration for Quality control and traceability. Chromatigration TM By ATRC}} ===== Information Technology and Information Services Department related services. ===== ==== Point of Sale (POS) Systems ==== ==== WIFI Server ==== [[products:ict:wifi-server|Make your internet free by profiting from your internet connection. Our WIFI Server Benefits.]] ===== Document Management Server ===== {{ :atrc_website:muftasoft_highway_exit_image.jpeg?400 |}} ===== Managed ICT Services ===== 1. **Infrastructure Management:** **[[products:ict:managed_services:infrastructure_management:server_management|1.1 Server Management:]]** 1.1.1 Server Deployment 1.1.2 Configuration Management 1.1.3 Performance Monitoring 1.1.4 Patch Management **[[products:ict:managed_services:infrastructure_management:network_management|1.2 Network Management:]]** 1.2.1 Network Monitoring 1.2.2 Firewall Management 1.2.3 VPN Management 1.2.4 Load Balancer Management **[[products:ict:managed_services:infrastructure_management:storage_management|1.3 Storage Management:]]** 1.3.1 Storage Monitoring 1.3.2 Backup and Recovery 1.3.3 Data Archiving 1.3.4 [[products:ict:storage:custom_nas_servers|Network Attached Storage]] 2. **Security Management:** **[[products:ict:managed_services:security_management:endpoint_security|2.1 Endpoint Security:]]** 2.1.1 Antivirus Management 2.1.2 Endpoint Detection and Response (EDR) 2.1.3 Device Encryption **[[products:ict:managed_services:security_management:network_security|2.2 Network Security:]]** 2.2.1 Intrusion Detection and Prevention 2.2.2 Security Information and Event Management (SIEM) 2.2.3 Firewall Configuration and Monitoring **[[products:ict:managed_services:security_management:data_security|2.3 Data Security:]]** 2.3.1 Data Loss Prevention (DLP) 2.3.2 Encryption Services 2.3.3 Identity and Access Management (IAM) 3. **Cloud Management:** **[[products:ict:managed_services:cloud_management:cloud_infrastructure|3.1 Cloud Infrastructure:]]** 3.1.1 Cloud Server Management 3.1.2 Cloud Storage Management 3.1.3 Virtual Network Management **[[products:ict:managed_services:cloud_management:cloud_security|3.2 Cloud Security:]]** 3.2.1 Identity and Access Management 3.2.2 Cloud Compliance Monitoring 3.2.3 Threat Intelligence for Cloud **[[products:ict:managed_services:cloud_management:cloud_cost_optimization| 3.3 Cloud Cost Optimization:]]** 3.3.1 Resource Scaling 3.3.2 Cost Monitoring and Reporting 4. **Application Management:** **[[products:ict:managed_services:application_management:software_deployment|4.1 Software Deployment:]]** 4.1.1 Application Packaging 4.1.2 Deployment Automation **[[products:ict:managed_services:application_management:performance_monitoring| 4.2 Performance Monitoring:]]** 4.2.1 [[products:ict:managed_services:application_management:performance_monitoring:application_performance_monitoring|Application Performance Monitoring (APM)]] 4.2.2 [[products:ict:managed_services:application_management:performance_monitoring:user_experience_monitoring|User Experience Monitoring]] 4.2.3 [[products:ict:managed_services:application_management:performance_monitoring:log_management|Log Management]] **[[products:ict:managed_services:application_management:database_management|4.3 Database Management:]]** 4.3.1 [[products:ict:managed_services:application_management:database_management:database_performance_tuning|Database Performance Tuning]] 4.3.2 [[products:ict:managed_services:application_management:database_management:backup_and_recovery|Backup and Recovery ]] 5. **Help Desk and Support:** **[[products:ict:managed_services:help_desk_and_support:incident_management|5.1 Incident Management:]]** 5.1.1 [[products:ict:managed_services:help_desk_and_support:incident_management:ticketing_system|Ticketing System]] 5.1.2 [[products:ict:managed_services:help_desk_and_support:incident_management:problem_resolution|Problem Resolution]] 5.2 Data Recovery services 5.2.1 [[products:ict:data_recovery:general_data_recovery|General data recovery]] 5.2.2 [[products:ict:data_recovery:remote_data_recovery_service|Remote data recovery]] **[[products:ict:managed_services:help_desk_and_support:user_support|5.2 User Support:]]** 5.2.1 [[products:ict:managed_services:help_desk_and_support:user_support:remote_desktop_support|Remote Desktop Support]] 5.2.2 User Training **[[products:ict:managed_services:help_desk_and_support:it_asset_management|5.3 IT Asset Management:]]** 5.3.1 Inventory Tracking [[products:ict:rfid:nazm_al_riyadh|RFID Partner supplier in Saudia Arabia]] 5.3.2 License Management ===== More Services ===== {{ :atrc_website:linux_for_non_technical_people_22_aug_2023-1.pdf |Linux course for non technical people ( PDF ) }} {{ :atrc_website:linux_for_non_technical_people_22_aug_2023-1.odt |Linux course for non technical people ( ODT ) }} {{ :atrc_website:atrc_muftasoft_squid_support_services_22_aug_2023-1.pdf | Squid Proxy Support Services (PDF) }} {{ :atrc_website:atrc_muftasoft_squid_support_services_22_aug_2023-1.odt | Squid Proxy Support Services (ODT) }} [[https://www.slideshare.net/khawar.nehal/muftasoft-sme-server-for-businesses| Server for Small and Medium Enterprises (SMEs)]] {{ :atrc_website:endows_11_-_15_june_2023-1.pdf | Endows 11.3 Professional Operating System}} ---- {{:business:dcs_logo_17_nov_2023-2.jpeg?400|}} [[business:dubai_computer_services:company_introduction|Introducing Dubai Computer Services (TM)]] ---- {{:atrc_website:kcs-optmized.jpg?400|}} [[atrc_website:karachi_computer_services|Karachi Computer Services]] ---- [[https://web2.atrc.net.pk/sales/|Classifieds advertisements site]] [[https://web2.atrc.net.pk/bb/|Discussion bulletin board]] ==== Contact ==== [[atrc_website:contact|Contact Information]]