Muftasoft TM

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====== EASA Part 66 Module 9 aka M9 Essay questions ======


module 9 syllabus 

what are the issues related to EYE?

counter measure for reducing effects of shift work?

how to handle shift turnover/handover process?

Impact of IT communication

rules of successful communication

group decision making

Describe in detail the effects of stress of an engineer and how environmental factors affects stress. 
    
Discuss how theses affects can be minimised

Discuss the kind of shift handovers you know, and which would you choose? and communication between teams

Name two pressures that engineer subject to, how they originate and how to prevent them?

Describe human error in aircraft maintenance and the inspection environment, and describe how it can be minimized?

There are many type of maintenance reporting schemes. Maintenance error decision making aid (MEDA) is one. Explain its implementation and how this is achieved within the company

It is important that an aircraft technician recognize the signs of fatigue. discuss the symptoms of the fatigue you might recognize in yourself and those you may notice in others. describe the factors that could create fatigue in your colleagues within a work environment?

Describe in detail how stress in the workplace affects the engineer in performance of his duties.in particular environmental and human factors considerations. Include corrective measures that could be employed to minimize the risk.

If a major skin repair was being carried out on an aircraft and you were the team leader, and the repair was not going to be completed within your shift period, how

would you do a shift handover for the next shift?

With regard to circadian rhythms, expand on the following:

    • What does ‘circadian’ mean?
    • What is a ‘circadian rhythm’?
    • How is the body affected after a long flight over several time zones?
    • Ref. above – how can the effects be minimized?
    • What is meant by ‘post lunch low’?
    • With respect to circadian rhythms, what is meant by ‘acrophase’?

You are a shift leader carrying out a major airframe repair that will not be completed during your shift. How are you going to communicate this to the incoming shift with regards to outstanding work, data and spares?


What are the different types of stress encountered at the workplace, and as an employer, what are the ways to relieve stress of your employees?

What are the human factors effecting the maintenance?


Name two pressures the engineer is subjected to, how they originate and how 
to prevent them.


Part of an engineer’s responsibility is to make aircraft serviceable. To do this 
he makes decisions based upon his perceptions. The perceptions are based 
upon the attention given to detail. What are the four recognised types of 
attention that affects decision-making? (April may 08).


It is important that an aircraft technician can recognise the signs of fatigue, 
discuss the symptoms of fatigue you might recognise yourself and those you 
may notice in others, describe the factors that could create fatigue in your 
colleagues work environment. 


Describe in detail how stress in the workplace affects the engineer in 
performance of his duties, in particular environmental and human factors 
considerations include corrective measures that could be employed to 
minimise the risks.


What is the purpose of MEDA and describe generally how it is implemented.


A licensed engineer must be able to recognise the difficulties and hazards in 
his job, what is the perception of the role of the licensed aircraft engineer and 
what responsibilities must he recognise in the process of carrying out his 
duties.


For a licensed engineer to perform fault finding, he needs to gather 
information to help his decision-making in the process of ensuring the aircraft 
is released to service safely, what are these sources of information and what 
precautions would need to be considered when using them.


A detailed and complex job is being carried out on an aircraft, it is not going 
to be completed within your shift period, describe how the essential 
information will be passed on, with particular reference to material control, 
material processes and maintenance information.


Describe peer pressure and how it affects the aircraft engineer in the 
workplace.




Describe in detail the effects of stress on an engineer and how environmental factors affect stress. Discuss how these affects can be minimized.



If a major skin repair was being carried out on an aircraft and you were the team leader, and the repair was not going to be completed within your shift period, how would you do a shift handover for the next shift?


Describe human error in aircraft maintenance and the inspection environment, and describe how it can be minimized.



There are many different types of maintenance error reporting schemes. Maintenance Error Decision Aid (MEDA) is one. Explain its implementation and how this is achieved within a company?



Name two pressures the engineer is subjected to, how they originate and how to prevent them



With regard to circadian rhythms, expand on the following:
• What does 'circadian' mean?
• What is a 'circadian rhythm'?
• How is the body affected after a long flight over several time zones?
• Ref. above - how can the effects be minimized?
• What is meant by 'post lunch low'?
• With respect to circadian rhythms, what is meant by 'acrophase'?



You are a shift leader carrying out a major airframe repair that will not be completed during your shift. How are you going to communicate this to the incoming shift with regards to outstanding work, data and spares?


What are the different types of stress encountered at the workplace, and as an employer, what are the ways to relieve stress of your employees?


What is the impact of human factors on:
a) Maintenance scheduling, and
b) Environmental factors


What are the human factors effecting the maintenance?


Describe ‘Maintenance Error Decision Aid’ (MEDA) and how is it utilized for accident prevention.