Muftasoft TM

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====== Managed ICT Services Feedback Form ======

We value your feedback to improve our services. Please take a few minutes to fill out this form.

===== 1. Overall Satisfaction =====
**How satisfied are you with our managed ICT services?**
  * Very Satisfied
  * Satisfied
  * Neutral
  * Dissatisfied
  * Very Dissatisfied

===== 2. Service Areas Used =====
**Which services have you used?** (Please check all that apply)
  - ☐ IT Infrastructure Management
  - ☐ Network Management & Security
  - ☐ Cloud Services & Virtualization
  - ☐ Data Backup & Recovery Solutions
  - ☐ IT Helpdesk Support
  - ☐ Managed Print Solutions
  - ☐ System Audits & IT Consulting
  - ☐ Custom Software & Application Support

===== 3. Service Quality =====
**How would you rate the quality of the services provided?**
  * Excellent
  * Good
  * Fair
  * Poor

===== 4. Response Time =====
**How satisfied are you with our response time to your queries or issues?**
  * Very Satisfied
  * Satisfied
  * Neutral
  * Dissatisfied
  * Very Dissatisfied

===== 5. Communication & Support =====
**How do you rate the communication and support provided by our team?**
  * Excellent
  * Good
  * Fair
  * Poor

===== 6. Problem Resolution =====
**How effective was our team in resolving your technical issues?**
  * Very Effective
  * Effective
  * Neutral
  * Ineffective
  * Very Ineffective

===== 7. Recommendations =====
**Would you recommend our managed ICT services to others?**
  * Yes
  * No
  * Maybe

===== 8. Additional Comments =====
**Please provide any additional comments or suggestions to help us improve our services:**

[Your Comments Here]

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Please fill and send to feedback@atrc.net.pk 


This form in PDF and ODT formats.
{{ :marketing:feedback:atrc_feedback_form_for_customers_of_managed_ict_services_-_7_sep_2024-1.pdf |PDF}}
{{ :marketing:feedback:atrc_feedback_form_for_customers_of_managed_ict_services_-_7_sep_2024-1.odt |ODT}}