Differences

This shows you the differences between two versions of the page.

--- products:ict:system_design [2023/12/11 10:44] – created wikiadmin
+++ products:ict:system_design [2023/12/11 10:45] (current) – wikiadmin
@@ Line 4: / Line 4: @@
 Severity 1 (urgent)   A problem that severely impacts the system.
-  The situation halts your business operations and no procedural workaround exists.
-Severity 2 (high)   The situation is causing a high impact to portions of your business operations and no procedural workaround exists.
+The situation halts your business operations and no procedural workaround exists.
-Severity 3 (medium)  There is a medium-to-low impact on your business, but your business continues to function, including by using a procedural workaround.
+Severity 2 (high)
-Severity 4 (low)   There is low-to-no impact on your business or the performance or functionality of your system. For development environments, there is a medium-to-low impact on your business, but your business continues to function, including by using a procedural workaround.
+The situation is causing a high impact to portions of your business operations and no procedural workaround exists.
+Severity 3 (medium)
+There is a medium-to-low impact on your business, but your business continues to function, including by using a procedural workaround.
+Severity 4 (low)
+There is low-to-no impact on your business or the performance or functionality of your system. For development environments, there is a medium-to-low impact on your business, but your business continues to function, including by using a procedural workaround.
 Also a single point of contact from the organization which needs the system built.