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--- business:muftasoft:jobs:job_descriptions [2023/09/10 12:13] – created wikiadmin
+++ business:muftasoft:jobs:job_descriptions [2023/09/10 12:46] (current) – wikiadmin
@@ Line 1: / Line 1: @@
-In a remote tech support company based in Karachi that serves customers worldwide, you'll need a variety of skilled professionals to provide excellent service. Here are some key job descriptions for positions you might consider:
+====== Remote tech support company job descriptions : ======
-**1. Technical Support Specialist:**
+{{:atrc_website:muftasoft_logo_hires_13_oct_2018-1.jpg?400|}}
+**1. Hacker :**
+   - Come up with solutions to issues.
+   - Develop strategies for the business.
+**2. Technical Support Specialist:**
    - Provide remote technical assistance to customers via phone, chat, or email.
    - Troubleshoot hardware and software issues, diagnose problems, and offer solutions.
@@ Line 8: / Line 16: @@
    - Collaborate with other team members for complex issues.
-**2. Customer Support Representative:**
+**3. Customer Support Representative:**
    - Handle customer inquiries and issues through various communication channels.
    - Provide prompt and courteous responses to customer queries.
@@ Line 15: / Line 24: @@
    - Maintain a high level of customer satisfaction through exceptional service.
-**3. Network Administrator:**
+**4. Network Administrator:**
-   - Monitor and maintain the company's network infrastructure.
+   - Maintain the reliability and availability of the network.
-   - Ensure network security and implement necessary updates and patches.
-   - Troubleshoot network issues and optimize network performance.
-   - Collaborate with other IT staff to plan and implement network upgrades.
-**4. Systems Administrator:**
+**5. System Administrator:**
-   - Manage and maintain servers, including backups and security protocols.
+   - Responsible for availability and reliability of the systems.
-   - Install, configure, and update software and operating systems.
-   - Troubleshoot server and system issues, ensuring minimal downtime.
-   - Monitor system performance and optimize as needed.
-**5. Cybersecurity Specialist:**
-   - Implement and monitor cybersecurity measures to protect customer data.
-   - Conduct regular security audits and risk assessments.
-   - Respond to security incidents and breaches.
-   - Stay current with cybersecurity threats and best practices.
-   - Educate employees and customers about cybersecurity awareness.
 **6. Quality Assurance Analyst:**
@@ Line 41: / Line 37: @@
 **7. Sales and Marketing Specialist:**
-   - Develop and execute marketing strategies to attract new customers.
    - Conduct market research to identify customer needs and preferences.
+   - Develop and execute marketing strategies to attract new customers.
    - Collaborate with the sales team to generate leads and close sales.
    - Create marketing materials and online content.
    - Monitor and analyze marketing campaign performance.
-**8. IT Trainer:**
+**8. Trainer:**
    - Develop training programs for support staff and customers.
    - Conduct training sessions on new technologies and services.
@@ Line 64: / Line 60: @@
    - Recommend improvements and optimizations based on data analysis.
+**11. Manager:**
+   - Report to owners about the business KPIs.
+   - Maintain smooth operations of the business.
+   - Resource management. ( People, Intellectual Property, Methods, and all other resources).
+----
+To apply, send resume to hr@atrc.net.pk and mention position(s) you are interested in.