[[https://www.techtarget.com/searchdatacenter/definition/ITIL|ITIL (Information Technology Infrastructure Library)]]

[[https://www.atlassian.com/itsm|
What is IT Service Management (ITSM)?]]

[[https://www.youtube.com/watch?v=0Cz4MyxOtHc|
What is a Configuration Management Database (CMDB) (ServiceNow)? ]]

[[https://www.techtarget.com/searchdatacenter/definition/configuration-management-database|
CMDB (configuration management database)]]


[[https://www.microfocus.com/en-us/what-is/cmdb|
What Is CMDB?]]

[[https://en.wikipedia.org/wiki/ITIL|
ITIL - wikipedia]]

[[https://www.youtube.com/watch?v=ysfU2lt3Bw8|
What are ITSM and ITIL?]]

[[https://www.youtube.com/watch?v=PnLuJGwnjCU|
What is ITIL (Information Technology Infrastructure Library)?]]

[[https://www.axelos.com/certifications/itil-service-management|ITIL® 4: the framework for the management of IT-enabled services]]

[[https://www.cio.com/article/272361/infrastructure-it-infrastructure-library-itil-definition-and-solutions.html|What is ITIL? Your guide to the IT Infrastructure Library]]

[[https://www.youtube.com/watch?v=Swj7WxvKVOU|ITIL - What is it? (Introduction & Best Practices)]]

[[https://www.youtube.com/watch?v=wgnpfMK8vDk|ITIL In 1 Minute | What Is ITIL? | ITIL Tutorial For Beginners | ITIL Foundation | Simplilearn]]

[[https://www.youtube.com/watch?v=Z96E34iAbWg|ITIL Processes Explained | ITIL v3 Framework | ITIL® Foundation Training | Edureka]]