Learning Objectives When you have acquired the required knowledge from this certification program, you will be able to: Recall the basics of DevOps Comprehend the role and responsibilities of DevOps coach http://agilopedia.blogspot.com/2017/09/what-is-role-of-devops-coach-part-14.html http://agilopedia.blogspot.com/2017/09/what-is-role-of-devops-coach-part-14.html https://agilopedia.blogspot.com/2017/09/what-role-of-devops-coach-part-2-what.html https://agilopedia.blogspot.com/2017/10/what-is-role-of-devops-coach-part-34.html http://agilopedia.blogspot.com/2017/11/what-role-of-devops-coach-part-4-can.html Explain the purpose the DevOps coaching model https://medium.com/@cote/roles-and-responsibilities-for-devops-and-agile-teams-fdacbffb4cb4 https://www.ranger4.com/devops-coaching https://opensource.com/article/18/6/roles-squad-model Describe the basic coaching skills (communication, listening, questioning, direct communication) https://www.mindtools.com/pages/article/newTMC_88.htm https://www.ccl.org/articles/leading-effectively-articles/coaching-others-use-active-listening-skills/ https://www.skillsyouneed.com/ips/communication-skills.html https://www.skillsyouneed.com/ips/interpersonal-communication.html Discuss actions and accountability of the DevOps coach https://www.slideshare.net/DevOpstastic/the-devops-target-operating-model https://jobs.smartrecruiters.com/Orbium/743999670675086-agile-devops-coach https://techbeacon.com/app-dev-testing/right-way-agile-coaches-improve-software-delivery Understand how to influence behavior and manage interactions https://courses.lumenlearning.com/boundless-management/chapter/drivers-of-behavior/ https://opentextbc.ca/socialpsychology/chapter/affect-behavior-and-cognition/ https://smallbusiness.chron.com/impacts-organizational-behavior-business-48407.html Understand the methods of coaching teams https://cmoe.com/blog/10-effective-coaching-strategies-help-drive-team-success/ https://www.rtcleadership.com/coaching-skills/6-coaching-techniques-leadership-success/ http://www.crowe-associates.co.uk/coaching-and-mentoring-skills/approaches-to-team-coaching/ Learn about continuous improvement in teams https://ultraconsultants.com/erp-software-blog/8-steps-creating-continuous-improvement-team/ https://www.tlnt.com/5-steps-to-keep-your-team-heading-toward-continuous-improvement/ https://asq.org/quality-resources/continuous-improvement Understand organizational goals https://blog.clearcompany.com/go-back-to-the-beginning-to-understand-organizational-goals https://searchcio.techtarget.com/definition/organizational-goals https://iedunote.com/organizational-goals Learn about coaching for organizational transformation https://www.coursera.org/lecture/coaching-practices/coaching-through-organizational-change-6T8OS https://www.matrixmanagementinstitute.com/blog/change-you-can-believe-organizational-transformation-with-executive-coach https://www.ccl.org/blog/coaching-for-change-or-development/