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products:ict:managed_services:help_desk_and_support:user_support:remote_desktop_support [2024/02/10 00:35] – created wikiadminproducts:ict:managed_services:help_desk_and_support:user_support:remote_desktop_support [2024/02/10 00:36] (current) – wikiadmin
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 User support for remote desktop assistance typically involves providing technical assistance to users who are experiencing issues with their computers or software applications.  User support for remote desktop assistance typically involves providing technical assistance to users who are experiencing issues with their computers or software applications. 
  
-Here is how effective remote desktop support is provided.+The following is how we provide effective remote desktop support.
  
 1. **Establish Communication**: Initiate contact with the user through a preferred communication channel such as phone, chat, or email. Clearly understand the user's issue and gather relevant details about their system configuration and the problem they're encountering. 1. **Establish Communication**: Initiate contact with the user through a preferred communication channel such as phone, chat, or email. Clearly understand the user's issue and gather relevant details about their system configuration and the problem they're encountering.
products/ict/managed_services/help_desk_and_support/user_support/remote_desktop_support.1707507313.txt.gz · Last modified: 2024/02/10 00:35 by wikiadmin